LogicMonitor - Review from an IT Monitoring tool engineer
September 01, 2020

LogicMonitor - Review from an IT Monitoring tool engineer

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

LogicMonitor is used by the Security and Monitoring Team in our organization. We provide IT Infrastructure monitoring services to our clients. LogicMonitor is used by us to monitor multiple devices across various technologies.
  • Customer support: LogicMonitor support is easy to access and the team is usually prompt in addressing any issues that we face.
  • Ease of access and low infrastructure requirement: LogicMonitor is very lightweight when compared with our monitoring technologies since it is SaaS-based.
  • Wide-range of technologies are supported.
  • More room for customization, catering to the specific requirements based on our environment.
  • The tool is easy to deploy, thus time-saving.
  • The pricing is appropriate.
The ease of deployment and use is the biggest advantage of LogicMonitor over its competitors.
LogicMonitor support usually responds immediately to all support requests.
Our infrastructure consists of multiple client environments with a combination of On-prem/Cloud devices.
We monitor 100's of devices across multiple geographic locations.
LogicMonitor's biggest advantage over other on-prem tools is the ease of deployment that requires minimal manual maintenance and configuration.
Yes, LogicMonitor has enabled our business to retire tools, and provided increased visibility into our IT infrastructure.
SolarWinds ipMonitor, SolarWinds Network Configuration Manager (NCM), SolarWinds Network Performance Monitor (npm), Zabbix
LogicMonitor is a very helpful monitoring tool, irrespective of the size of the infrastructure.