Logmein is a time saver.
October 16, 2017

Logmein is a time saver.

Jorge Guerra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Basic

Overall Satisfaction with LogMeIn Central

Remote users use it to login to their work computers. That way they have access to applications that are only available on the local LAN. Also used by techs to login remotely to local servers and application servers on the LAN. I have seen some techs use the client app on the phone just to see if the servers are up.
  • You can adjust the resolution in case the bandwidth at your remote location is low.
  • You can easily switch across multiple monitors
  • The client app is great to see all the computers you can log in to.
  • The phone app is great even for small screens.
  • The screen resolution could be improved. The highest resolution setting is still not great. A bit blurry. Probably needs an improved driver that would work better with the video card.
  • I wish I could add more info on the info section of the client. Like model and serial number of the PCs.
  • Also changing the icons on the list view of the client would be nice to differentiate the systems.
  • Positive impact for sure. Saves me at least 100 hours of commute time each year.
  • I am able to address problems quicker.
  • The phone app is great for when you don't have a laptop.
I evaluated TeamViewer but I found LogMeIn to be more self reliant. I don't need someone else to be on the other end of the connection. And if it is a computer you have to manage updates on and other technical maintenance it is a must. I honestly haven't reviewed other software like LogMeIn in a while. I guess I haven't had the need.
For users that have to remote in on occasion it is a great fit. For someone that will be using as the only way to login not so much. People have complained that the resolution is blurry even at the highest setting. So if you need to login one night here and there for an hour or so its great.

LogMeIn Central by GoTo Feature Ratings

File transfer
9
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
9
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
9
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated