Good Product but has become slightly unstable
June 01, 2019

Good Product but has become slightly unstable

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogMeIn Central

With LogMeIn, we are able to control all pf our computers from a central location and are able to quickly remote into computers at any of our multiple sites nationwide, from local Point-Of-Sale machines to assisting corporate officers while traveling.
  • Easy remote application.
  • Remote power on in certain scenarios.
  • Provides access for additional users to selected machines.
  • The Mac software crashes constantly.
  • Sometimes it does not seem to fully log out, and might leave the keyboard locked for a while.
  • The price is getting increased, sometimes drastically.
  • We're able to gain access without needing the on-site employee to assist.
  • LogMeIn replaced a more expensive product.
LogMeIn sed to be more stable. The latest versions seem to have more issues, and it can be really hard, if an install fails, to get a good install.
We have not had a time when it was not available.
GoToMyPC is more expensive then LogMeIn, and seems to have some more lag.
Being a Mac user, and the main person needing to remote in, it has become annoying how often LogMeIn crashes and sends crash reports.

Central Feature Ratings

Screen sharing
File transfer
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Over-the-Internet remote session
Initiate remote control from mobile
Remote management of servers & workstations
Remote Active Directory® management
Centralized management dashboard
Not Rated
Session record
Not Rated
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control