Overall Satisfaction with LogMeIn Central
We use LogMeIn for all of our remote computer support operations. With LogMeIn, we have been able to work on multiple computers all at one time. It is not uncommon to have one tech working on several clients' systems all at the same time. Having the ability to have multiple remote sessions going is a real time saver.
- Multiple remote sessions at one time.
- The ability to share files.
- The ability to access system services in the background without disturbing the current user.
- The alert functions could be better organized.
- The alert packages could use more options.
- Time saved going out on location.
- Being able to immediately assist customers.
- LogMeIn's cost is lower than the competitors.
TeamViewer can be used without having to purchase it, but lacks several of the features that LogMeIn has. One is being able to make a remote connection as soon as a computer has a network connection. You can use LogMeIn to enter username and password credentials remotely. You can also have more than three remote sessions going at the same time.