Overall Satisfaction with LogMeIn Rescue
We are a Xerox dealer and LogMeIn allows me to correct issues that used to require me to get in a company car and drive sometimes up to 2 hours to fix issues; it now gives me the ability to correct the issues within a matter of minutes. It saves us thousands of dollars each year and helps me keep my customers happy.
- Fast access to their network.
- Ability to see for myself what issues they are having.
- Allows me the ability to quickly correct their issues.
- It allows me to reboot their computers and automatically reconnects after the restart.
- I believe the yearly price is high.
- I have some customers who have trouble getting to the logmein123.com website. They try to do a search for the site and it comes up with hundreds of choices.
- After the customers download the installer the questions the installer asks scares them, as if we could cause harm to their system.
- It is a good product but the price is high.
- It has managed to give us a good ROI do to the driving time it has cut out.
- It allows me to be in the office more and on the road less and still make a good return.
- GoToMeeting and Zoho Desk
We have used GoToMeeting, ConnectWise, and Zoho Desk. None of those products gave me the tools LogMeIn Rescue has.
Do you think LogMeIn Rescue by GoTo delivers good value for the price?
Yes
Are you happy with LogMeIn Rescue by GoTo's feature set?
Yes
Did LogMeIn Rescue by GoTo live up to sales and marketing promises?
Yes
Did implementation of LogMeIn Rescue by GoTo go as expected?
Yes
Would you buy LogMeIn Rescue by GoTo again?
Yes