LogMeIn Rescue is an easy to use, solid-performing product for remote management
November 18, 2019

LogMeIn Rescue is an easy to use, solid-performing product for remote management

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogMeIn Rescue

We use LogMeIn Rescue to support our customer's POS workstations across our entire system. It is being used by many of our departments internally including IT, Operations and Finance. This product allows us to service our customers more quickly and efficiently and get them back to seeing their customers faster.
  • Ease of use.
  • Continuously improving their products.
  • Pricing is very competitive.
  • LogMeIn Rescue allows us to remotely support our customers more efficiently and effectively allowing them to get back to their daily duties more quickly.
  • LogMeIn Rescue is easy to use and manage.
The support team at LogMeIn Rescue team has always supported us professionally and worked with us to resolve any problems we have had.

Do you think LogMeIn Rescue by GoTo delivers good value for the price?

Yes

Are you happy with LogMeIn Rescue by GoTo's feature set?

Yes

Did LogMeIn Rescue by GoTo live up to sales and marketing promises?

Yes

Did implementation of LogMeIn Rescue by GoTo go as expected?

Yes

Would you buy LogMeIn Rescue by GoTo again?

Yes

If you have a need to support remote customers' desktops or mobile, this is a great product to help you do that.

LogMeIn Rescue by GoTo Feature Ratings

Screen sharing
9
File transfer
9
Instant message
9
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
9
Initiate remote control from mobile
9
Remote management of servers & workstations
9
Remote Active Directory® management
Not Rated
Centralized management dashboard
9
Session record
9
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
9