Great user to use product that can be rolled out to the whole org
Anonymous | TrustRadius Reviewer
May 21, 2019

Great user to use product that can be rolled out to the whole org

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Looker

We have Looker available as an opt-in app for the whole enterprise. It is our self-service business intelligence tool. Our power users create a dashboard and scheduled reports for others to view. This tool allows us to see many of our non-financial metrics in a multi-dimensional manner (vs two-dimensional spreadsheets).
  • Beautiful visualizations.
  • No advanced coding needed to manage (users can drag and drop).
  • Easy to learn, mostly intuitive with basic training.
  • Mobile viewing is HTML based, not always highly viewable.
  • Basic operations can be difficult to achieve. There is a function called table calculations which allows this.
  • Running on a single server, the entire instance can slow down if even one user schedules a large dashboard.
Looker empowers users to create their own views/dashboards from its web application. The last time I used Tableau (in 2015), only certain license holders could create content from the desktop application. Everyone else was a view only user. On that theme, we found Looker to be more economical rolling out to the whole enterprise.
I was a Looker admin for the first 2 years (now I'm just a power user, so I don't deal with the data model anymore). We did most of our transformations before they get to looker (in our underlying redshift database). So, the SQL table structure is fairly usable and only from one database. Looker introduced a new feature last year that allows users to merge (like UNION) within individual views. So, users can merge data without needing an admin to create a new view in the data model.
There are shared spaces where we have teams/departments build out there own content. And, individual users have their own personal (private) workspace as well. Any page can be shared via a unique URL available in the page settings, and there are many scheduling and export options (including webhook to send the data to other systems).
Looker is a great place to be a one-stop shop for daily (or real-time) info into the company's performance. We have a business intelligence database that syncs with production daily (over-night). So, this is a good tool to use first thing in the morning to see what happened yesterday. This tool needs high organizational alignment to do some finance specific use cases like scenario comparison or near term P&L modeling. It is best suited to output historical data, we've found it cumbersome to have our forecast models live (and calculate) within Looker.

Looker Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
9
Drill-down analysis
10
Formatting capabilities
7
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
9
Publish to Web
9
Publish to PDF
9
Report Delivery Scheduling
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
9
Multi-User Support (named login)
9
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Responsive Design for Web Access
4
Dashboard / Report / Visualization Interactivity on Mobile
4