Excellent Social Sharing & Reporting Platform
September 28, 2019
Excellent Social Sharing & Reporting Platform
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Looker
We use Looker to analyze leads data to determine billing, as well as the efficacy of our different referral paths and PPC efforts. I find it relatively easy to use once you learn the hierarchy of the system, and easy to manipulate on the fly when I need to pull data while I'm on the phone with a customer.
- Easily modify saved reports to highlight specific points of interest.
- Report across multiple clients, lead paths and referral objects.
- Save reports to come back to frequently visited reports for real time updates.
- It was definitely tricky getting started. However, once you learn how the system classifies and organizes, it gets a lot easier.
- Sometimes Looker takes too long to load, and as a result won't find the object you're looking for.
- Occasional run-ins with the spinning wheel of death.
I was not involved in the decision to utilize Looker, as that was made well before I was brought into the company. I also haven't been exposed to any of their competitors, as the last position I held utilized an internal system.