Great BI tool for data aggregation
March 11, 2024

Great BI tool for data aggregation

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Looker

We collect a lot of data within the company, but that data used to be spread out among multiple divisions and multiple (not interoperable ) systems within our organization, making it almost impossible to operate organization-wide data analysis.
Besides, most legacy systems within our organization required the users to have SQL hands on experience, which limited the number of people who could actually access and use the data.
  • The response speed of the dashboards
  • Seamless integration with Slack/Salesforce/Github etc.
  • Visualizing the KPI metrics of multiple divisions in a unified dashboard
  • Still room for improvement in terms of user interface
  • Not so much room the customization
  • Lack of documentation of some system errors
  • Reduction of the overall cost for data visualization/analysis
  • Improvement of the impact of CRM campaigns
  • On the negative side, user training took more time than expected
In terms of user interface and freedom of customization, Tableau is probably still better than Looker.
However, Looker is very good in scenarios where multiple data sources and dashboards already exist within the organization and need to be integrated/unified in one place. That was the case for us, so we decided to use Looker.

Do you think Looker delivers good value for the price?

Yes

Are you happy with Looker's feature set?

Yes

Did Looker live up to sales and marketing promises?

Yes

Did implementation of Looker go as expected?

Yes

Would you buy Looker again?

Yes

Looker proves to be very useful and efficient in large organizations where there is a need to aggregate and visualize data, KPI metrics etc. from multiple sources within the organization.
It is also a good solution where employees used to use Excel for data analysis and want to switch to a more powerful solution without the need to learn SQL.

Looker Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
5
Report Formatting Templates
8
Drill-down analysis
7
Formatting capabilities
6
Integration with R or other statistical packages
9
Report sharing and collaboration
9
Publish to Web
9
Publish to PDF
10
Report Versioning
9
Report Delivery Scheduling
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
9
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Report-Level Access Control
9
Responsive Design for Web Access
8
Dashboard / Report / Visualization Interactivity on Mobile
7