Best Cloud-Based, Highly Customizable Option
December 05, 2025

Best Cloud-Based, Highly Customizable Option

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Looker

We use Looker's reporting metrics to help give us an overall picture of our clients' health and better assess where there is risk. The data points we mainly use Looker for are the adoption of our product for end users and housing our client directory and sales dashboards. Looker is a great tool with interactive dashboards that allow me to define business logic without having a large amount of SQL knowledge

Pros

  • Interactive dashboards, they are more comprehensive and detailed than other products weve used
  • API platform - we can embed analytics into a custom format
  • Collaboration - any google product makes collaborating for our fully remote company really easy and trackable

Cons

  • There is a learning curve with this product; at first it can be complicated and confusing with how robust the technology capabilities are.
  • If you have very very large data sets it can cause the performance to decline slightly. being slow or unresponsive
  • maintaining the dashboard does require input from the developers so there is a dependency on them to dedicate time to upkeep
  • Provides a comprehensive screenshot of where our customers' health is at, allowing us to address risk for our large, complicated clients. This saves time and manpower when pulling these metrics
  • Data processing with security in a cloud based environment fits with our company well and was the most robust choice
  • While there is a learning curve, our less tech-savvy employees can still interact with the data and apply filters without deep knowledge. So it does have user friendly capabilities that can apply to those in non tech roles
Looker was the most customizable option for our business and cost wise made the most sense. They do have a free tier option that some of the other weren't offering to us at the time. Looker has a great- mobile app solution while Tableau is a desktop-based platform. Tableau also had limited cloud capabilities compared to Looker.

Do you think Looker delivers good value for the price?

Yes

Are you happy with Looker's feature set?

Yes

Did Looker live up to sales and marketing promises?

Yes

Did implementation of Looker go as expected?

I wasn't involved with the implementation phase

Would you buy Looker again?

Yes

for our fully remote company, having our data, metrics and logic in one place is helpful. These are seperated out nicely in folders allowing us to have a good workflow of the upkeep and organization from a data analyst perspective. i think the main reason we chose this product was for the strong availability for embedding analytics into other applications

Looker Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
9.3
Pixel Perfect reports
8
Customizable dashboards
10
Report Formatting Templates
10
8.8
Drill-down analysis
9
Formatting capabilities
9
Integration with R or other statistical packages
9
Report sharing and collaboration
8
10.0
Publish to Web
10
Publish to PDF
10
Report Versioning
10
Report Delivery Scheduling
10
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
6
7.0
Multi-User Support (named login)
9
Role-Based Security Model
6
Multiple Access Permission Levels (Create, Read, Delete)
6
Report-Level Access Control
7
8.5
Responsive Design for Web Access
7
Dashboard / Report / Visualization Interactivity on Mobile
10
Application Program Interfaces (APIs) / Embedding ()
Not Rated

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