Luminate Online - Great for team-based fundraising and email marketing
Updated June 03, 2018
Luminate Online - Great for team-based fundraising and email marketing
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Luminate Online
Overall Satisfaction with Luminate
We use Luminate Online for team-based fundraising events, special events (galas, ticketed events, etc.), email marketing, and personal fundraising. It is implemented by the marketing communications department but also utilized by the development department. It's a full suite of tools for fundraising and communicating with your constituents.
Pros
- Online fundraising
- Email Marketing
- Integration with other systems (Raiser's Edge, Salesforce, etc)
Cons
- Advocacy module is weak
- Blackbaud support has struggled for some time
- Lack of product updates (though we hear they are coming soon)
Kimbia, Classy, Artez
Using Luminate
Evaluating Luminate and Competitors
Not Sure
- Product Features
- Product Reputation
- Prior Experience with the Product
We began using Luminate Online in 2008 when the organization was formed from the merger of two nonprofits. Since then we have regularly evaluated other online fundraising solutions (through actual usage for events) and email platforms, but have chosen to stay with Luminate. We haven't found a competitor that can match the features that Blackbaud offers with Luminate, which is why they're an industry leader.
We did a very thorough evaluation in 2014, using three other platforms each for one of our major events. This gave us real first-hand experience with each, so I feel like when we made the decision to stay with Luminate we had all the information possible. We are planning to do something similar later this year, as the digital fundraising landscape has changed and competitors have implemented innovative new tools.
Luminate Training
Luminate Support
Using Luminate
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Consistent Convenient Feel confident using Familiar | None |
- Teamraiser
- Email Express
- Constituent Management
- Reports
- Events
- Cross-referencing with LCRM
Comments
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