Blackbaud Luminate Online
DFCI Philanthropy uses Blackbaud Luminate Online for our online fundraising efforts, including but not limited to directed and …
Overview
What is Blackbaud Luminate Online?
Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels. According to the vendor, Luminate Online helps non-profits:Better understand online supportersMake the right ask at…
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What is Blackbaud Luminate Online?
Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels. According to the vendor, Luminate Online helps non-profits: Better understand online…
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://www.blackbaud.com/online…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Blackbaud Luminate Online?
Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels.
According to the vendor, Luminate Online helps non-profits:
Passions, preferences and giving history trigger additional campaigns building stewardship through more relevant interactions and opportunities to engage. The company also aims to offer top notch support and numerous free resources. All clients receive a personal Customer Success Manager to offer best practices and resources to succeed.
According to the vendor, Luminate Online helps non-profits:
- Better understand online supporters
- Make the right ask at the right time
- Launch creative fundraising campaigns
Passions, preferences and giving history trigger additional campaigns building stewardship through more relevant interactions and opportunities to engage. The company also aims to offer top notch support and numerous free resources. All clients receive a personal Customer Success Manager to offer best practices and resources to succeed.
Blackbaud Luminate Online Features
- Supported: Dynamic Email Campaigns
- Supported: Online Fundraising with Smart Donation Forms
- Supported: Donation Processing
- Supported: Fundraising Analytics & Reporting
- Supported: Calendar Events
- Supported: eCommerce Capabiltiies
- Supported: Engagement Factors
- Supported: Luminate Advocacy
- Supported: Peer to Peer Fundraising with Luminate TeamRaiser
Blackbaud Luminate Online Screenshots
Blackbaud Luminate Online Video
National Center for Lesbian Rights has Love for Luminate Online™ and Raiser’s Edge NXT™
Blackbaud Luminate Online Integrations
Blackbaud Luminate Online Competitors
- Salsa Engage
- Classy
- Bonterra Development + Digital
- Engaging Networks
Blackbaud Luminate Online Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Canada, United States, Some European Countries |
| Supported Languages | English |
Frequently Asked Questions
Salsa Engage, Classy, and Bonterra Development + Digital are common alternatives for Blackbaud Luminate Online.
Reviewers rate Availability highest, with a score of 10.
The most common users of Blackbaud Luminate Online are from Mid-sized Companies (51-1,000 employees).
Blackbaud Luminate Online Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(154)Attribute Ratings
Reviews
(1-9 of 9)Companies can't remove reviews or game the system. Here's why
February 04, 2020
Luminate Online - essential tool for nonprofit email marketing
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
- Existing Relationship with the Vendor
Years back, when we first evaluated products having to do primarily with email marketing, online donations, and peer-to-peer fundraising, our single most important factor was most likely making sure all of the features we wanted were in one single product - and that this product's features would integrate with any existing solutions as best as possible.
- Product Features
- Product Reputation
- Prior Experience with the Product
We began using Luminate Online in 2008 when the organization was formed from the merger of two nonprofits. Since then we have regularly evaluated other online fundraising solutions (through actual usage for events) and email platforms, but have chosen to stay with Luminate. We haven't found a competitor that can match the features that Blackbaud offers with Luminate, which is why they're an industry leader.
May 31, 2018
Luminate Online Review
- Product Features
- Existing Relationship with the Vendor
We wanted to have a website that was customized using WordPress but not lose integration into Raiser's Edge when it came to email communications, event registrations and online donations.
May 29, 2018
Luminate Online - Your Fundraising Hub
- Product Usability
- Product Reputation
May 22, 2018
Luminate - easy online email marketing
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
Ultimately we did a map to see what our ROI would be on this including implementation fees/set up time etc... and the staff time saved alone made it worth it. Our database, email builder, finance staff, fundraising staff etc, all would be saving hours and hours of work by simplifying the data and the systems used.
May 22, 2018
Ruminate about Luminate
- Price
- Product Features
- Product Usability
- Existing Relationship with the Vendor
We didn’t have an online fundraising software at the time. This was the most recommended one when we first implemented it.
May 22, 2018
Luminate Online Review
- Price
- Product Features
- Product Usability
- Product Reputation
We need something cost-effective with good ease of use and customization.
July 07, 2017
Solid for CRM
- Product Reputation
- Existing Relationship with the Vendor
- Analyst Reports
- Third-party Reviews
I am guessing at these factors because I wasn't part of the selection process. My org adopted Luminate in 2012 and I joined the org in 2013.
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Third-party Reviews
Product features were obviously the most important factor. If it couldn't do what we needed done we wouldn't have bought it.