Item: Lusha
Rating: 8
Author: Verified User

Overall Satisfaction with Lusha

Implementation Rating

Lusha itself is very easy to set up. It's a cloud-based platform, so there's no software to download or install. Creating an account and getting started with the free plan takes just a few minutes.
However, the learning curve depends on how you plan to use it. For basic searches, it's very straightforward. But if you want to leverage advanced features or integrations with your CRM, there might be a bit more involved depending on your specific system.

Use Cases and Deployment Scope

We used Lusha as a supplementary data provider to support our outbound prospecting efforts. We had struggled with getting reliable contact data for prospects, and Lusha provided a second source of contact data to fill in the gaps.

Pros and Cons

Pros

their database has contact information that other providers don't
web extension allows for editing of contact data before pushing to crm
web extension allows for sequencing automatically, saving time

Cons

Mapping to CRM accounts could be tricky
Web extension can sometimes get in the way

Return on Investment

Saved time on the manual process of importing leads into CRM/outreach tool
allowed us to reach higher value prospects, ultimately resulting in higher lead quality

Alternatives Considered

ZoomInfo Sales

ZoomInfo appears to have a slightly larger dataset, offering more contacts and deeper intel on companies. It's great for enterprise-level prospecting with complex needs. However, the price tag was significantly larger, and the interface felt clunky compared to Lusha. Lusha is more user-friendly and affordable. We thought it was perfect for our team's size and budget. While the data pool isn't quite as vast as ZoomInfo's, it still delivers the essentials – quality contact information, especially for C-levels and hard-to-find niches. Lusha integrates seamlessly with our CRM, saving us valuable time compared to ZoomInfo's potentially complex setup.
Ultimately, for our targeted prospecting with a focus on phone outreach and niche markets, Lusha's agility and affordability proved to be the winning combination.

Key Insights

Do you think Lusha delivers good value for the price?

Yes

Are you happy with Lusha's feature set?

Yes

Did Lusha live up to sales and marketing promises?

Yes

Did implementation of Lusha go as expected?

I wasn't involved with the implementation phase

Would you buy Lusha again?

Yes

Other Software Used

Outreach, Gong, Dripify

Likelihood to Recommend

It's been particularly helpful in uncovering contact details for high-level individuals at target accounts, as well as sourcing phone numbers for direct outreach.
Lusha excels in scenarios where traditional methods fall short, such as finding contacts in niche companies or verifying the accuracy of existing email addresses. Like all providers, data accuracy can occasionally be an issue.
Overall, Lusha is a valuable asset for targeted prospecting efforts, particularly for phone outreach and niche markets.

Lusha Feature Ratings

Comments

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Vanda Lerner
(Vendor Representative) commented 2 years ago
Thank you for your detailed and thoughtful feedback! We're glad to hear that Lusha's easy setup and cloud-based platform have been beneficial for your team. We appreciate your insights on both the pros and cons of our service. Your suggestions regarding CRM integration and web extension usability are invaluable as we strive to improve our platform. It's great to know that Lusha has helped save time, enhance lead quality, and connect with key decision-makers, particularly in niche markets and international territories. Your comparison with other solutions and your emphasis on Lusha's value and user-friendliness are especially appreciated. Thank you for choosing Lusha. We're committed to continuing to support your targeted prospecting efforts. Best regards, The Lusha Team

Great value for reliable contact data