Overall Satisfaction with Mailchimp
We use Mailchimp for sending automated emails after lead capture as well as for sending bulk emails to our contact list. Mailchimp is used by our marketing department but since we are a small business, this could be defined as a third of the company. Mailchimp thus solves the problem of effectively communicating with our audience via email.
- Easy to use email builder to create good looking emails.
- Capture leads from Facebook lead ads.
- Keep track of audience segments using tags.
- Mailchimp has a very simplistic and clean user interface but sometimes it's hard to find a specific setting.
- It has loads of features in the free version but we quickly needed to upgrade to receive more automation functionality.
- Is email really still the optimal way to communicate? Is it perhaps time to enter the instant messaging industry?
- The free tier drastically reduces the cost of testing the feasibility of a startup business.
- Mailchimp seriously upped our game once we figured out how to achieve [high-paced] lead capture.
- List management and segmentation with tags [make] sure we send the right message to the right person and no content which is not useful or inapplicable.
AWeber was also on our radar when starting out but when comparing the free offering is became clear that Mailchimp really packs a punch when [it] comes to the [number] of features, number of monthly emails, and the number of subscribers supported in Mailchimp's free tier. It serves the startup market really well.
The integration with Facebook is super useful. Even in the free tier, we could set up Facebook Lead ads to capture the contact details of our Leads automatically and directly from Facebook. This provides a super low barrier to entry. Mailchimp can assist in creating Facebook custom audiences using customer information captured within Mailchimp (although we have not used this feature yet).
We were overwhelmed when needing to reply to a high volume of incoming leads and keeping [track] of what was sent to whom and who still needs feedback. Once we got some basic automation set up in Mailchimp we could manage the load and even up the ad spend to increase the volume of incoming leads.