Overall Satisfaction with Mailchimp
We use this platform for all email marketing communications to customers and consumers. We benefit from the automated email features and signup forms especially. The integration between our e-commerce platform helps us to recover lost revenue with minimal technical knowledge required.
- Easy to use email designer and content builder
- Audience list management and segmentation is a big plus
- Automated email journey builder is very robust and flexible
- Reports are streamlined and look impressive when sharing with stakeholders
- Email builder has room to improve to give more customisation options for advanced users
- The option to merge or join audience lists for campaigns
- Interface for facebook ads could include more customisation options
- Overnight it was central to capturing lost revenue from people that didn't complete the checkout process on the website
- It helps us to prioritise our data protection responsibilities and keep our subscriber lists in order
- The segmentation features allow us to hyper-target specific customer groups and personalise content with great results shown in reports
We have integrated mailchimp with multiple Woocommerce and Wordpress platforms. Creating this integration allows us to seamlessly transfer audience subscriber data into Mailchimp so that there is never any need for generating exports and uploading the lists. This is massively important to us in order to meet our data protection responsibilities, yet it also allows us to automate a number of emails to customers that have purchased our products via the websites.
Keeping an organised setup is important but a key factor is ensuring there is good quality content ready to go to be plugged into Mailchimp to really get this most out of this platform. Work with a designer to create multiple templates will help save lots of time in the long run and ensures that the look and feel of the emails remains fresh and engaging for the recipients.
Do you think Mailchimp delivers good value for the price?
Yes
Are you happy with Mailchimp's feature set?
Yes
Did Mailchimp live up to sales and marketing promises?
Yes
Did implementation of Mailchimp go as expected?
Yes
Would you buy Mailchimp again?
Yes