Endpoint Central functions as advertised!
September 30, 2024

Endpoint Central functions as advertised!

Alan Cecce | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Endpoint Central

ManageEngine Endpoint Central is a great tool for managing your endpoints whether you're a small business or a large enterprise. At the Guthrie Clinic we manage 12,000+ endpoints and 4000+ mobile devices via Endpoint Central. We also have a remote ICU Nurse location that uses the Remote Control feature to connect to a PC and perform the 2nd person sign off on certain events such as hanging a new IV Medication or blood.

Pros

  • Remote Control
  • Patch Management
  • Software Deployment
  • Device control

Cons

  • Would like to see "approved" USB accesses be immediately reported to the server as can be the case with denials.
  • Improve efficiency of applying an updated policy via cfgupdate. Sometimes it takes an hour for more for the update to take effect.
  • I really don't have a third example.
  • Using the RemoteControl feature has had a great impact on direct patient care.
  • Our HelpDesk agents are able to provide a higher level of front-line support to our users when they're having issues
  • It is a great tool for all facets of IT Infrastructure Support
I use ManageEngine Endpoint Central all day every day. Most areas of this product are very simple to learn while others are much more complex. No matter what you're needing to do in Endpoint Central high quality support is only a phone call or email away.
Both are good in their own right, but I view Endpoint Central as MS SCCM on steroids :)

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ManageEngine Endpoint Central go as expected?

I wasn't involved with the implementation phase

Would you buy ManageEngine Endpoint Central again?

Yes

ManageEngine Endpoint Central is a great one-stop solution for managing endpoints and mobile devices. It does a great job with patching, deployment of software, imaging, security controls as well as the tools section. It is not well suited for a large enterprise environment to manage endpoints and servers while restricting user access to one or the other.

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