Use Cases and Deployment Scope
Updated July 19, 2024

Use Cases and Deployment Scope

Chethiya Jayawardana | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Endpoint Central

Endpoint Central by ManageEngine is an outstanding solution that has significantly enhanced our security infrastructure. Its seamless functionality and robust patch management capabilities have proven invaluable, streamlining our operations and fortifying our defences. A reliable choice for organisations seeking effective endpoint security and comprehensive patching solutions. Pros and Cons: Patch Management, Remote Support, Inventory Scanning, Device Control, Device Security

Pros

  • remote management
  • MDM
  • Patch Management

Cons

  • Client update online
  • agent size is big
  • easy patch management
  • MDM working Well
  • Geo tacking feather is awesome
We are a specialized Software as a Service company with a distributed workforce across the United States. This creates challenges with endpoint management. In comes ManageEngine Endpoint Central. We use this solution for all aspects of endpoint management including device provisioning, software deployment, vulnerability management, remote support, Inventory, and more.
When assessing the two solutions, reviewers found ManageEngine easier to use, set up, and administer. Reviewers also preferred doing business with ManageEngine overall. ManageEngine and Microsoft System Center both meet the requirements of our reviewers at a comparable rate. When comparing quality of ongoing product support, reviewers felt that ManageEngine is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of ManageEngine over Microsoft System Center.

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ManageEngine Endpoint Central go as expected?

Yes

Would you buy ManageEngine Endpoint Central again?

Yes

keeps getting update and every time getting error messages and consuming server resources on-prem

Using ManageEngine Endpoint Central

1800 - Manage-engine's products cater to various aspects of IT management, providing solutions for different needs within an organisation's IT environment. These tools are used by IT administrators, help desk teams, network administrators, and other IT professionals to streamline their operations, monitor performance, ensure security, and manage various aspects of their IT infrastructure effectively.Overall, Manage-engine is known for providing comprehensive and user-friendly IT management solutions that help organisation enhance their IT operations and maintain the health and performance of their IT systems.
20 - System Administrators: These are individuals responsible for the day-to-day operations of ManageEngine Endpoint Central. They manage user accounts, permissions, configurations, and ensure the system runs smoothly.Network Administrators: Skills in network management are crucial as Endpoint Central interacts with various network components. Network administrators ensure proper connectivity, firewall rules, and network optimizations to support endpoint management.Security Analysts: Given the criticality of endpoint security, security analysts play a vital role. They monitor and analyze security events, configure security policies within Endpoint Central, and respond to security incidents.IT Support Specialists: These professionals handle user support issues related to endpoint devices managed by Endpoint Central. They troubleshoot problems, assist with software deployments, and ensure users can effectively use managed endpoints.
  • patching
  • remote desktop
  • patchs
  • inventory
  • SIEM
  • Nextgen virus guard
Given these factors, organizations would individually assess their experience with Endpoint Central to determine its renewal likelihood. If you're considering renewal, it might be helpful to gather feedback from users within your organization, review performance metrics, and assess how well Endpoint Central aligns with your current and future endpoint management needs.

Evaluating ManageEngine Endpoint Central and Competitors

  • Integration with Other Systems
  • Ease of Use
Comprehensive Endpoint Management: Endpoint Central offers a wide range of capabilities such as endpoint security management, patch management, software deployment, remote desktop management, and asset management. The comprehensiveness of these features can be a significant draw for organizations looking to consolidate their endpoint management tools into a single platform.Ease of Use and Deployment: The user-friendly interface and ease of deployment are critical factors. Organizations value solutions that are intuitive to use and can be implemented without extensive training or disruption to existing workflows.Security Features: Endpoint security is a top priority for organizations, especially with the increasing frequency and sophistication of cyber threats. Endpoint Central's security features, including threat detection, antivirus management, and compliance enforcement, are attractive to organizations looking to bolster their defenses.Scalability: The ability to scale the solution as the organization grows is essential. Endpoint Central supports managing a large number of endpoints across distributed environments, which is crucial for enterprises with diverse IT infrastructures.Cost-effectiveness: Pricing and licensing models that align with the organization's budget are significant considerations. ManageEngine's pricing structure, often competitive in the market, can make Endpoint Central an attractive option compared to other endpoint management solutions.
Define Clear Objectives and Requirements: Begin by clearly defining the organization's objectives and specific requirements for endpoint management. This includes identifying critical features needed (e.g., security, patch management, remote desktop, scalability) and aligning them with business goals.Detailed Stakeholder Input: Involve key stakeholders from IT, security, operations, and management early in the evaluation process. Gather their input on pain points, desired features, integration needs, and budget constraints to ensure comprehensive requirements gathering.Comprehensive Vendor Evaluation: Expand the vendor evaluation process beyond feature comparisons. Consider factors such as vendor reputation, customer support quality, roadmap alignment with organizational needs, and user feedback from similar organizations.Proof of Concept (POC) Testing: Conduct thorough POC testing with real-world scenarios and data. This helps validate how well Endpoint Central meets the organization's requirements, assess ease of deployment, user interface intuitiveness, and integration capabilities.Scalability and Future-proofing: Assess how well Endpoint Central scales with organizational growth and evolving IT landscapes. Evaluate its flexibility to adapt to future technology trends and potential expansions in endpoint numbers and types.Security and Compliance Evaluation: Place a strong emphasis on Endpoint Central's security features and compliance capabilities.

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