Self hosted and Good alternative to other communication software
July 16, 2024

Self hosted and Good alternative to other communication software

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mattermost

- communication between team members as well as communication with other teams
- group calls for small meetings
- low-cost alternative communication software
- able to self-host which is optimal for startups

Pros

  • AI copilot: a handy feature that summarizes messages and can give further context if needed
  • Jira integration: can create Jira from messages, which is quite a useful and time-saving feature.
  • GitHub integration: Pending PRs, notifications is quite useful
  • Multiple messages in the thread is grouped through in small fonts with the main text, which is quite good.

Cons

  • UI can be more interactive, innovative, and aesthetically pleasing
  • video calls can be made better
  • greater productivity: users engage in meaningful conversions
  • accelerated software development: issues for Jira were created with ease and faster to resolve.
Our company is a financial company, and self-hosting reduces the risk of data leakage of confidential information present in discussions. All the data is inhouse hosted in the regulatory region.
while integration with other tools like Jira, and GitLab was pretty easy.
to reduce cost we shifted to Mattermost.

Do you think Mattermost delivers good value for the price?

Yes

Are you happy with Mattermost's feature set?

Yes

Did Mattermost live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Mattermost go as expected?

I wasn't involved with the implementation phase

Would you buy Mattermost again?

Yes

Very good project management, you can see Jira's issues, epics, tasks, stories in single application, which can summarize what team is working on and what all things is in my plate.

Mattermost Feature Ratings

Task Management
10
Workflow Automation
9
Mobile Access
8
Chat
9
Notifications
9
Discussions
9
Surveys
5
Internal knowledgebase
6

Comments

More Reviews of Mattermost