The Hottest Project and Resource Planning tool for services business
Updated September 10, 2019
The Hottest Project and Resource Planning tool for services business
Score 9 out of 10
Vetted Review
Overall Satisfaction with Mavenlink
We use Mavenlink to manage our client services projects across the whole team. Mavenlink does several key things for us:
- Systemises the customer experience, so that it's delivered consistently across the team.
- Helps us manage due dates, deadlines, and dependencies.
- Tracks job cost vs budget and reports on margin.
- Schedules team and tracks utilization.
- Manages team capacity so we know when and what to hire.
- Client billing.
Pros
- Project margin reporting. We really know the profitability of projects, clients and portfolios, and can track where things WENT wrong when we don't.
- Team utilization. We can schedule and control when and what people are working on, so the team is highly profitable and efficient.
- Automating and productizing the delivery of our services with templates gets us away from time billing into value-based, high margin services.
- The best reporting stack of any project management platform I have ever seen.
- Visual, drag and drop capacity planning makes life very easy.
Cons
- Closer integration between bottom up scheduling vs top down capacity planning.
- More customization options on project and task status.
- Increase in project profit = higher business profit.
- Team deliver services consistently, and is in line with my client delivery system.
- Visibility into all aspects of delivery means I can make smarter decisions on the direction of the company.
Comments
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