Microsoft Entra ID really the only option
December 16, 2025

Microsoft Entra ID really the only option

Dan Clark | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Entra ID

We use Microsoft Entra ID to be the source of truth for all our identity needs. It allows us to create, change and delete users who pass through our organization, and provide access to those users authorized to do so. Microsoft Entra ID is easy to use once you have a bit of time in there, and although there are a few caveats, most of the time it's rock solid and makes identity and security a breeze.

Pros

  • Identity
  • Security
  • Conditional access
  • MFA

Cons

  • Documentation
  • Change management and control
  • Support
  • Conditional access is a game changer, with that you can really control access
  • Security and sign in logs are great to provide to auditors
  • Setting up MFA was an cinch, and security is tighter now
We used to have a hybrid solution, with on-prem AD and it replicated up to Microsoft Entra ID. We recently moved to full-cloud Entra and have been very happy with it.
Yes, we use Microsoft Entra ID to provide OIDC and SAML Single Sign On. I was also able to prohibit the addition of non-Microsoft apps by users by creating a policy that required admin consent to add anything. That greatly reduced our risk and the list of non-approved apps
We have many SaaS apps connected to Microsoft Entra ID. CrowdStrike, Vanta, Mimecast, just to name a few.
The end user experience has greatly improved now that we are off the hybrid AD solution. Users no longer need to use a VPN to change their passwords (we are fully remote with no offices), Users can do Self Service Password Resets, onboarding new employees is much faster and modernized. It's a win-win for both the users and me as an admin.
Microsoft Entra ID is really the only solution for a full Microsoft shop. I've had some experience with Google Workspace, and although it has it's advantages, Microsoft Entra ID really feels like a true business solution.

Do you think Microsoft Entra ID delivers good value for the price?

Not sure

Are you happy with Microsoft Entra ID's feature set?

Yes

Did Microsoft Entra ID live up to sales and marketing promises?

Yes

Did implementation of Microsoft Entra ID go as expected?

Yes

Would you buy Microsoft Entra ID again?

Yes

Honestly, it's either Microsoft Entra ID, Google Workspace, or an on-prem solution. Most of my experience is in the Microsoft realm, so I'm pretty comfortable in Microsoft Entra ID. It's a complete identity and Active Directory solution, with loads of features and options... You just need to pay for the licensing, which is definitely not cheap, but the E3 and especially E5 comes with very cool features.

Microsoft Entra ID Feature Ratings

ID-Management Access Control
10
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10
Password Management
7
Account Provisioning and De-provisioning
8
ID Management Workflow Automation
7
ID Risk Management
8

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