The best choice
October 25, 2019

The best choice

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Office 2016 (discontinued)

Office 2016 is being used by all staff at our organization. We are using it through Office 365 licensing model. It is the primary software used at our organization for productivity applications. Excel, Word, Outlook are used daily by virtual staff. Because Office is the standard for productivity software, we spend less time training end-users on how to use the software and more time on how to get the best out of it.
  • It's the standard, everyone knows how to use it.
  • It integrates with everything, most tools and plugins are built with Office in mind.
  • It's cost-effective, particularly with an Office 365 subscription.
  • Licensing can be confusing. We have some workstations that we purchase standalone licenses for - It gets complicated in a large organization.
  • Update paths are confusing. In the past there was a stable version you could run with - Now it simply adjusts how often you update.
  • New features/looks are changed regularly and it confuses end users. They also deprecate stuff without properly explaining what it means (Shared Workbooks, etc).
  • Switching to Office Standard vs Office 365 for Kiosk machines has saved us 22k per year.
  • Adjusting our 365 licenses to just reflect month to month manpower has allowed us to save an additional 30k per year. Licensing is flexible if necessary.
  • Using Office allows us to spend less money on training.
G Suite is really the only competitor to Office in this space. G Suite is fantastic for very basic applications but doesn't support a lot of the complex formulas the many people use in Excel. The added benefit of using real desktop applications makes choosing Office 2016 a clear choice.

Do you think Microsoft Office 2016 (discontinued) delivers good value for the price?

Yes

Are you happy with Microsoft Office 2016 (discontinued)'s feature set?

Yes

Did Microsoft Office 2016 (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Microsoft Office 2016 (discontinued) go as expected?

Yes

Would you buy Microsoft Office 2016 (discontinued) again?

Yes

It's hard to think of a reason not to use Office. It's the standard, everyone knows how to use it. Other software may require extensive training as they do things just a little bit different. If you require very basic spreadsheets and very basic word processing - I would recommend a different cloud-based solution.

Microsoft Office 2016 (discontinued) Support

Microsoft often bounces you between multiple support people from all over the world. They also tend to close tickets without resolution if you are still working on the problem. We have been required to escalate to management on almost every case with Microsoft. There have been times when they also fail to have a solution whatsoever and just blame a different vendor for the issue.