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As a Mac user, some Office features are out of our reach, which is problematic
January 24, 2020

As a Mac user, some Office features are out of our reach, which is problematic

Jesse White | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Office 2016

We use Microsoft Office for word processing, spreadsheets, presentations, and emails. I have always been a Microsoft user and prefer Office products to Google Suite, mainly because I like having documents right on my computer instead of only existing in the cloud. Everyone in our company uses Office, and we try to use Office with as many of our clients as possible.
  • Word processing.
  • Spreadsheets.
  • Email management.
  • Pricing.
  • The productivity gained in document management has been significant.
  • The lack of robustness in the cloud options has caused us to spend money on other platforms for cloud management.
We switched from Outlook to Canary Mail for Mac about two months ago and our experiences have been quite positive. The one big feature we enjoy that wasn't an option on Microsoft Office 2016 is read receipt email tracking. This feature allows us to know when a client has read an email, which is an extremely useful tool.
We only needed to use support for Microsoft Office 2016 once, and it was for a minor technical problem that was ultimately determined to be user error, but the support was great, both in the online resources and the one-on-one experience we had with a specialist.

Do you think Microsoft Office 2016 (discontinued) delivers good value for the price?

Yes

Are you happy with Microsoft Office 2016 (discontinued)'s feature set?

Yes

Did Microsoft Office 2016 (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Microsoft Office 2016 (discontinued) go as expected?

Yes

Would you buy Microsoft Office 2016 (discontinued) again?

Yes

The areas where Microsoft Office shines, at least within our organization, are word processing and spreadsheets. We use Microsoft Word and Microsoft Excel on a regular basis for virtually all office tasks. Microsoft Word, in particular, is hands-down the best word processing software around, and we would never use anything else.
One area where Microsoft Office really needs to step up its innovation is with email management. We used Outlook for a long time, but have recently moved over to Canary Mail. The main problem is that we manage over a dozen email accounts for clients, and there is no way of looking at a unified inbox with some sort of color-coding or another unique identifier to easily see incoming mail. Like many creative-oriented companies, we use Macs exclusively, which means we are definitely missing out on substantial features that are only available on the PC version.