Microsoft Office 2016: Full-featured, industry-standard, & does what you need it to!
February 28, 2020

Microsoft Office 2016: Full-featured, industry-standard, & does what you need it to!

Jacob Wall | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Office 2016

Our entire office uses the Microsoft Office 2016 suite on a daily basis as follows:
  • Outlook for all internal and a considerable amount of external communication
  • Word to create internal & external documentation
  • Excel to view, edit and manipulate data files, as well as other administrative tasks
  • Access to edit and manipulate data and prepare large amounts of data for import into our software
The four departments in our company use various applications from Microsoft Office 2016 daily for a variety of tasks.
  • Provide industry-standard software to create & edit the most common file types
  • Create visually appealing newsletters & documents
  • Maintain consistency across different tasks & projects
  • Create documents that are universally usable by nearly all computer users
  • It's sometimes too "idiot-proof". It tries to do everything for you, even if you don't want it done; e.g. Excel has an issue where it likes to trim leading zeros, which is seldom convenient.
  • Some new features are available only in the online version (Office 365); e.g. some productivity plugins for Outlook.
  • Locks files for use; kind of like point #1. Often, it would be nice to keep a file open while using it in another application, especially when the other application is only reading and not editing.
  • Improved corporate image via visually appealing documentation & industry-standard files to share.
  • Improved communication via shared company & team calendars.
  • Negative: It has kept us from moving to an online suite more geared towards full collaboration & integrated document management.
LibreOffice is a free software suite that fills some holes left in Microsoft Office, e.g., a "Draw" program that allows for easy creation of charts & diagrams. LibreOffice will save files in Microsoft formats, but sometimes the formatting is off when opened in Microsoft's suite; this is always improving. Otherwise, Microsoft Office 2016 sets the standards, and others seem to follow.

Google G-Suite is great for the current direction collaboration and document creation / management is moving. It is not yet as widely used, and not all our clients would have the tools to open a Google Docs document, for example; I suspect it might also give a less formal impression than sending a Word doc. (I also suspect this will change over the next decade or so.) Some of the applications have fewer tools than the Office equivalents. Depending on your needs, this could be a plus or a minus.
Support from Microsoft is virtually non-existent. So, my rating would be lower, but really they can get away with it. There are so many online blogs, forums, articles, etc. that give tips on how to do stuff in Office, that few questions go unanswered; in fact, more answers are likely available than for products that have a full support offering.

Do you think Microsoft Office 2016 (discontinued) delivers good value for the price?

Yes

Are you happy with Microsoft Office 2016 (discontinued)'s feature set?

Yes

Did Microsoft Office 2016 (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Microsoft Office 2016 (discontinued) go as expected?

Yes

Would you buy Microsoft Office 2016 (discontinued) again?

Yes

Microsoft Office 2016 is very well suited for an office where most work is done on desktop computers, and collaboration is done over shared drives or Sharepoint. If offers a full suite of office products that set the industry standard not only for the applications but also for file types, meaning you can count on anyone being able to open and use the files you use.

The suite would be less appropriate where more online collaboration is needed, with real-time collaborative editing of documents. An online office suite would likely be more suitable in that case. (I suspect people in their 20s may be more comfortable with this approach in any case.)