My head is in the Clouds ever since I started using Office 365
March 07, 2017

My head is in the Clouds ever since I started using Office 365

Gene Constant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office 365 (Cloud)

Overall Satisfaction with Microsoft Office 365

Office 365 is being used fully, including Outlook and the expanded Cloud capacity. Two business problems that were instantly solved was the cost of updating Outlook, Word and Excel. We are very focused on productivity and price, and Microsoft's Office 365 allows for seamless interface with their suite of tools (we do not have a present need for PowerPoint); the cost of acquisition is substantially less than when we used to buy these programs from an office supply store.

I had not updated any of the aforementioned for years because of the total cost AND the frequent replacement/upgrades. Our business had been taken off of the Internet in 2012 by a denial of service attack that lasted for ten days until we paid to filter our server. Our host refused to publish our clothing business until the filter, as the BOT attack was so substantial as to render the server worthless.

We were therefore quite receptive to the added security of the large capacity Cloud backup/storage. While we do perform backups to a detachable solid state hard drive that we remove from the premises for disaster recovery purposes, the cloud gives us additional peace of mind.
  • One Drive storage is inexpensive, automatic and reliable backup protection.
  • Outlook is a great means of email communication. For an extra $2 per month we can have a very easy to use encrypted email [tool].
  • Word is very easy to use, has a lot of new features and works well with PDF files.
  • If Cortana ever starts to verbally communicate like the Apple Siri, THAT would be swell. A genuine talking assistant that solves things and helps like a virtual assistant is much more valuable than an app that merely pulls up web pages.
  • Some help getting Skype to interface better is desired.
  • The PDF conversion does not work perfectly for me. I may need some training.
  • Getting so many apps for one low price is a new and welcome offer from Microsoft.
  • We are more productive and can communicate more thoroughly to customers and internally.
  • Upgrades to new productivity tools are going to happen as they are presented to us as we see the value in taking and not waiting.
I have not found anything like Office 365.
We are an online seller of custom logo embroidered and screen printed uniforms for businesses and teams. Office 365 is the perfect tool set for non-verbal communication, including but not limited to appointment making and keeping, receipt of orders and inquiries, and proposal writing. Peace of mind for file preservation is a BIG deal.