Everything You Need & Then Some
November 22, 2019

Everything You Need & Then Some

Sara Anderson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office 365 (Cloud)

Overall Satisfaction with Microsoft Office 365

Microsoft Office 365 is utilized across our entire organization by every department. It contains every Microsoft product that make doing business possible. From one single login point, employees are able to access Outlook email, OneDrive & Sharepoint - where we store shared documents and templates for all employees to access, PowerPoint - which is extremely helpful for collaborating across different departments, and Microsoft Teams - which all employees use to chat and share files with other team members quickly.

Pros

  • Microsoft Office 365's suite of products are all accessible from one login point, which improves ease of access for employees.
  • Allowing different users to view and edit documents from different locations or computers makes it easy for multiple departments to collaborate on projects.
  • Microsoft Teams has been especially useful for our organization by adding a more instant form of communication for team members.

Cons

  • I can't think of any areas of improvement for Microsoft Office 365. Their suite of products is essential to any successful business operation.
  • Microsoft Office 365 has made it possible for our remote employees to stay just as involved with projects as our in-house employees.
  • The impacts our organization has experienced with Microsoft Office 365 have been nothing but positive.
I would give this suite of products the highest score possible. The support team for Microsoft Office 365 is top-notch. Any time an employee has experienced any issue (which is very seldom), the support team has been incredibly responsive and timely. As we rely on these software products to operate our day-to-day business, having such great support available makes our employees feel at ease.

Overall, I would give Microsoft Office 365 an 11/10 if I could - but a ten will have to suffice. The suite of products that Microsoft Office 365 provides makes every aspect of our business possible. I think it is essential for any organization to have in order to stay organized, productive, and be successful.

Do you think Microsoft 365 delivers good value for the price?

Yes

Are you happy with Microsoft 365's feature set?

Yes

Did Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Microsoft 365 go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft 365 again?

Yes

Microsoft 365 Business, Microsoft Access, Acoustic Analytics (formerly IBM Watson Customer Experience Analytics), Acoustic Campaign (formerly IBM Watson Campaign Automation), Acoustic Content (formerly IBM Watson Content Hub)
Microsoft Office 365 is well suited for any organization with multiple employees. Their products allow employees to stay in constant communication, easily share information, and collaborate effortlessly on different projects. Each product in Microsoft's suite is also available on all devices, making it very easy for employees who are always on-the-go or work remotely. It's a great way for everyone throughout an organization to stay connected.

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