Intuitive and easy to use real-time collaboration with lots of integration options
Updated April 27, 2021

Intuitive and easy to use real-time collaboration with lots of integration options

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We are using Microsoft Teams as part of the E3 suite, organization-wide. It is an intuitive offering, most of the colleagues can work with it without much, if any, formal training. Because Teams integrates with other E3 offerings (SharePoint, Planner, OneNote, etc) everyone can share, collaborate and communicate quickly.
  • Integration within the whole Office 365 E3 Suite.
  • Good collaboration features, also externally (if allowed).
  • It offers an intuitive way of working with it, across many platforms.
  • More advanced features should be available (Flow, integration with external apps, etc).
  • Full desktop client reconnects a lot, so stability can be improved.
  • It is easy to get lost if you are a member of too many teams/channels. That is more of a personal issue.
  • It replaced a legacy videoconferencing hardware tool. By just using software it is now much more used in the organization.
  • being part of the Office 365 E3 offering, it was"free"; came in the whole suite. So no extra support and management of the old legacy systems.
We used a very old version of Lifesize. Microsoft Teams is more modern, so this is not really a fair comparison. Teams does the same and so much more! Again, being part of the Office 365 E3 offering meant we had it available anyway.

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Very well suited for collaborating on specific issues. Many clients (desktop, mobile) means access is everywhere. Comparing to other web conferencing solutions, this is just part of a much bigger offering. The real advantage of Teams lies in its integration options. Automation is one of its strengths as well.

Microsoft Teams Support

Microsoft backed, so support is as we alway are used to from them. Many organizations use it, so self-supporting it is also easy with all the forums available and Google too.