Microsoft Teams, connecting employees both in and out of the office
Karen Zelzer | TrustRadius Reviewer
November 06, 2019

Microsoft Teams, connecting employees both in and out of the office

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Microsoft Teams

We use Microsoft Teams for group discussions and chats between coworkers who are on the other side of the office. We are phasing out our landline phones which we used to use to page someone at their desk. We are now using Microsoft Teams to have conversations and "page" a coworker instead of trying to hunt them down in the office. We are also working on becoming more mobile and allowing more employees the option to work remotely, Microsoft Teams allows us to see who is online and provides an easy way to contact them when they are away from the office.

Right now our Engineering and Administration departments are the main groups using Microsoft Teams, the goal is to have this be used company-wide.
  • Lets employees know who is online and makes it easy to contact them for questions.
  • Able to see if someone is busy and should not be disturbed which helps save time in trying to contact them or hunt them down.
  • Allows specific groups to be created where we can share ideas and brainstorm without having to interrupt other employees in the office.
  • Wish there way a better way to organize who you see on the side bar, right now I only know of chats being organized by Recent or by Contacts.
  • Wish you could zoom out on the calendar, I like seeing multiple weeks and even the whole month so I know when meetings are coming up. Right now you can only view the calendar in Day, Work Week, or Week mode.
  • Less hunting down an employee when you need to discuss something with them. This allows you to see if they are online and at their desk, and a quick message can let them know you are looking for them or you can ask them a quick question and save time instead of walking over to that individuals desk.
  • It may lead to less face-to-face conversations.
Haven't really looked into any other options since Microsoft Teams was already installed with the Office 360 package. This made it convenient to integrate into our office and work space. It provides a good place to communicate without interrupting fellow employees and our employees can still be contacted and have a conversation while having their headphones on, which is something we were not able to do with our landline phone since you had to hear if you were being paged.
Microsoft Teams has a good support and an easy system to find answers. There are also tutorials available for learning the basics of the program which is very helpful. Being able to use the program on computers, tablets and mobile devices is very helpful. The whole Outlook 360 package has a good support network which makes integrating new programs into the office easier.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Can have group chats on topics that only concern a few employees. We have a Technology group where we add and brainstorm new applications and software that might be appropriate for our company. It's a good way to organize our ideas and thoughts without having to send out mass email chains and we can discuss the ideas at our next meeting.
Microsoft Teams also lets us efficiently communicate with remote workers since email can lag. This allows almost real-time conversations and collaborations for our employees.