Item: Microsoft Teams
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

With the onset of the pandemic, one of the preferred solutions for conducting in-house meetings was Microsoft Teams. Teams works integrated with various Microsoft Office services. Online meeting management is very useful. The quota limit for the number of participants to the meeting is quite high. Teams can be set up company-wide on Teams, this feature facilitates work organization.

Pros and Cons

Meeting planning is very simple.
Works integrated with Microsoft Outlook Calendar.
The application library is rich.
Easy to share screen and hand over control of the computer in the meeting.
Easy to add another employee to the meeting.
It keeps file exchanges together for the team and creates a virtual archive.
The address book is useful. It covers the whole organization.

The screen design is quite complicated, if you are working in a large organization, the screen gets crowded. It is difficult to find what you are looking for at first glance.
The lack of personalization on the chat screen makes it difficult to use.
It would be better to send emails via teams, Outlook would not be needed.

Return on Investment

With the use of Teams, we have disabled different online meeting tools that we have used before. First of all it provided simplicity.
It facilitated the flow and management of the meetings.
During the pandemic period, remote workers had connection problems in online meetings due to their internet connections. This problem has been minimized after switching to Teams.
Its integration with Microsoft services has facilitated our information flow.
In Teams, the correspondence of the teams and the chat screen is quite complex, sometimes causing us to miss correspondence and tasks.

Alternatives Considered

Cisco Webex Calling and Skype for Business (formerly Lync)

Some of the reasons for preference are high participant limit in online meetings, integration with many software, working together with project management tools, keeping an archive of the files shared in the work of the teams.

Key Insights

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Other Software Used

Cisco Webex Calling, Skype for Business (formerly Lync), Zoom

Likelihood to Recommend

It is very useful in meetings requiring large attendance, works uninterruptedly, and also works at low internet speeds. It ensures that a relevant friend is instantly invited to the meeting, if necessary during the meeting.

It is also important to see your Outlook calendar. Allows you to directly join any meeting while working on Teams and Outlook is closed.

Teams is a multi-purpose online meeting and project management solution.

Overall Satisfaction with Microsoft Teams