Teams Is the BOMB! Easiest, Most Integrated Communication and Collaboration Platform.
Updated February 15, 2022

Teams Is the BOMB! Easiest, Most Integrated Communication and Collaboration Platform.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

With COVID, [Microsoft] Teams has become the core platform we use for all meetings - from 1:1 updates to group meetings to large-scale business unit-wide announcements. We use the video meetings on laptop and mobile, as our only chat platform and as ongoing group discussions for everything from project-centric work to administrative updates.

Pros

  • Continued updates to improve performance
  • High performance on video and voice
  • Well integrated on mobile and laptop

Cons

  • Better formatting for chat in meetings
  • Improved alerts for service issues or performance issues
  • Part of Microsoft Suite so included in our Office license so we already own it
  • Teams meets our very high security standards
  • Multi-platform support is very good - Windows, Mac, Mobile
I can't speak for end-user support from Microsoft, but my help desk has been able to address issues quickly and I believe the support level we have from Microsoft is very good. If things get really wonky, there is usually an update that requires a restart. In the last 18 months I've had only a few incidents and in the worst case I couldn't connect to a meeting and a simple restart of the app or a restart of the laptop addressed it immediately.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Well integrated into Microsoft and Office apps. Easy to walk up, learn and use. New features [are] added all the time to keep it fresh...
[Our] core platform for communication and collaboration. [It] replaces Webex, Slack, Skype, and other tools on one platform.

Microsoft Teams Feature Ratings

Project Management
8.0
Scheduling
9
Mobile Access
10
Search
5
Communication
7.3
Chat
10
Notifications
6
Discussions
9
Surveys
4
Internal knowledgebase
5
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
10
File Sharing & Management
9.4
Versioning
Not Rated
Video files
10
Audio files
10
Document collaboration
Not Rated
Access control
9
Advanced security features
8
Device sync
10

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