Mimecast is the new hotness!
October 25, 2017

Mimecast is the new hotness!

Christopher St.Amand | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mimecast Secure Email Gateway

Mimecast is being used across the whole organization to provide protection against spam, malware and phishing attempts. We also utilize the Attachment and URL protections to bring an added layer of security to our end users. Mimecast addressed issues that we could not have thought of in regards to Whaling and Impersonation attempts.
  • Stops spam messages based on it's vast known bad and reputation lists
  • Easy to find where a problem exists in the chain of getting an email through it's tracking area
  • Fairly easy to configure and setup with the very nicely provided guides and videos
  • We've found that the console will timeout frequently when trying to search for various things or look at different sections of the console
  • We have a hard time getting into support without waiting for at least a half hour or more
  • Having users be able to manage their own senders list has been very helpful
  • While we now spend a little more every year we aren't as worried about phishing or malware getting through but getting stopped by attachment and link protections
The price was a bit middle of the road which we found to be ok (we were paying much less with a inferior product). We also appreciated the sales people and their knowledge of the product during demonstrations. The product had many things that we needed without being overly complex and the UI was easy to navigate.
We think that any organization that is looking to have a flexible and not overly complex email gateway should consider Mimecast. It was an fairly simple cut-over and the implementation team was helpful. With that said you may find support a little lacking. You will spend a little more, however, you get what you pay for.