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Miro - Your Remote Collaboration Tool in Steroids
August 23, 2021

Miro - Your Remote Collaboration Tool in Steroids

Aki Dianopra | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

As everyone is aware, 2020 was the pandemic year and brought all employees to work remotely from their homes. The main pain point is that all meetings are now virtual. We would like to at least simulate workshops like we are doing it face-to-face and the main challenge is what tool to use. We started considering several existing tools like Miro and Mural having some specifications and requirements in mind. After long consideration, we selected Miro to be our official workshop/collaboration tool which will be implemented to the whole company soon.
  • Workshop Tool.
  • Interactive Whiteboard.
  • Presentation Tool.
  • Inclusivity Tool.
  • Brainstorming Tool.
  • Learning curve is a bit steep.
  • Too many features, difficult to select.
  • Complex.
  • We are still in the pilot phase, so the things we see are the increased engagement of the team.
  • Increased interactivity.
  • Increased collaboration.
The licensing is a little difficult to understand at the beginning. We have to do training and briefing sessions to understand the process. Given the number of limited licenses we have versus the number of users, we need to understand the process of how we will be distributing the licenses to them.
The only integration we need would be the SSO in Google, as our company is using Google Sign-in. As this feature is built-in to Miro, we didn't have that much problem with that. The other thing is the integration to WebEx as our company is also using WebEx. With this feature, we are able to launch Miro in WebEx instantly.
Basically, Miro will bring everyone to the same room, albeit virtually. Collaboration now has been considered to be at least almost similar to the pre-pandemic times with this kind of tool presented to the team. This is a very good complement to our Webex, as our conferencing tool, elevates the meetings and workshops to a new level.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

  • MURAL (formerly Mural.ly) and Klaxoon
We do have several factors that we considered in choosing Miro but the main ones are security and flexibility to our requirements. Miro has been accommodating enough to discuss with us how they will be able to deliver and provide solutions to our needs. Miro has more strong points than its competitor, so I guess we made the right decision.
Workshops, brainstorming, and ideation are where Miro suits best, especially if you have a huge team. The number of features might be a little overwhelming at the beginning, but you will get used to it after some time. It is less appropriate in small group meetings where you just need a simple post-it or whiteboard.