Miro is wonderful for non-linear thinking
October 06, 2021

Miro is wonderful for non-linear thinking

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is mainly used by the Product and Technology Division, and mainly by UX to depict workflows. We're starting to use it in Product as well for use cases and planning purposes.
  • Remote whiteboarding for planning activities, especially the ability to easily move items in 2D.
  • Building diagrams for depicting timelines, workflows, user journeys, etc.
  • Provide ideas through the templates (although they can be cumbersome to rebuild).
  • Templates are cumbersome to use since I'm generally deleting everything and rebuilding. But I do like how they give me ideas on how to use Miro.
  • Managing large diagrams is hard. Switching between panning and editing is cumbersome. Finding my place while building the diagram can be frustrating, particularly managing the overall picture and the details at the same time (e.g. font sizes and such).
  • Exporting cards to Excel/CSV was off. I'd expect that the column headers would be defined by the fields used on all the cards. But instead, I got fields organized haphazardly.
  • I'm only starting to use it with my current team. No numbers to provide.
I haven't used all the features yet. I particularly like that I don't have to think linearly. And that a single board is practically infinite in size.
I haven't used the integration piece. I do like exporting diagrams to an image that can be uploaded to wikis like Confluence.
My team is 100% not in my city and is primarily based in India. I'm hoping that Miro will bring out more discussions and allow us to work asynchronously and then review synchronously.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Jira Software, Atlassian Confluence, Microsoft 365 (formerly Office 365), Slack