Miro - Pros and Cons, A Brief Version
Updated October 15, 2021

Miro - Pros and Cons, A Brief Version

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Used as a collaboration tool to facilitate communications among people in the same or different departments/teams to share ideas with drawings, tables, text, voting, etc. typically in a meeting.
  • It supports SSO.
  • Everything is in one place for a given subject/topic.
  • People can shrink and expend to find/view things on the board.
  • Somethings it is tough to identify a particular area that is searched for when the board is large with many contents.
  • Confused with the upper-left pointing arrow sign.
  • The more words you type in a sticky note, the smaller becomes the font - maybe should have a functionality to only shrink the font to a limit then expand the note size itself.
  • Enhance communication among people, especially during the pandemic time when many of us are working remotely.
  • It helps in achieving our business objective.
  • it seems too complex (relatively speaking) to operate, so people make mistakes during meetings, more so initially.
Try to be user-friendly is the key. Eliminating confusion and enhancing self-evident-ness is very important. I have mentioned a couple of things in previous input/suggestions, like the arrow, sticky note font, adding/managing specialized drawings.
This is in comparison with other team communication facilities, like Microsoft Teams, Skype, WebEx, etc. Acknowledged Miro has its uniqueness that the other tools don't have.
Overall, Miro deals a positive impact on our new project by providing yet another collaboration tool. It allows us to communicate ideas with words, pictures, tabular, voting, expression (thumbs-ups, for instance) about ideas, designs, planning, opinions, etc. People can do the preparation and preserve it before the meeting starts. It also alerts people of the changes happened since the last time viewed. All those positively enhance team collaboration.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro seems to be able to collaborate among people with more varieties of ways to prepare, present, and express.
Microsoft 365 (formerly Office 365), Zoom, Skype
Useful in team collaboration when pictures/drawings and interactions are needed, especially when the drawings are not too complex. It's tough to use if one would like to communicate more complex, specialized diagrams, which will inevitably increase the complexity to use it. One solution maybe you can make some special drawing capability as plug-in-able (turn it on/off).