A great collaboration software.
October 29, 2021

A great collaboration software.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Many teams use Miro - internally and with each other - to make relationships, structures, and ideas easier to visualise and understand. It's also used for brainstorming a lot as the "multiple users edit simultaneously" functionality works a treat.

Pros

  • Allow for the creation of maps/visualisations of ideas/structures. I really enjoy the variety of objects and connectors which help with visualisations. The indefinite board size also helps.
  • Allow for multiple people to work together, drawing simultaneously. This really helps with brainstorming sessions where a leader would organise people in groups and each group would then sketch/draw/organise in their own part of the whiteboard, before all ideas are collated together.
  • It helps me create mind maps for personal use where I know a lot of edits would be required (hence pen and paper aren't ideal).

Cons

  • I sometimes find Miro heavy, and it can cause significant resource drain on older machines. I imagine this makes it less useful in big organisations with rather old devices, though I'm lucky not to be in one myself.
  • I think Miro runs better on Mac than on Windows. It's difficult for me to split out the impact of the software from the hardware, but feels like it's more optimised for Mac even if the hardware is identical. I've never tried it but I imagine it's the same for iOS vs Android tablets.
  • Certainly, Miro works better with a trackpad rather than a mouse. Would be good to make it equally easy with both.
  • It's improved productivity when brainstorming virtually and when explaining ideas as it saves time from doing the same via other platforms that are not as well suited for the task.
  • It speeds up translating an in-person session to a virtual place.
  • Sorry, it's impossible for me to attach any revenue to any of this but certainly, the time has been saved, maybe several hours for me personally so far this year.
I have no clue if it's hard to integrate it into an organisation. But personally, it was extremely easy for me to learn how to use it and every time I've introduced a new user to it they've felt the same.
As per my earlier feedback, Miro's certainly improved collaboration and sped up work that would have taken longer if we were using other systems. I appreciate how easy it is to log in and start drawing.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is much better for building maps or relations than you can do in slides software. Miro has much more advanced functionality than Google Whiteboard (available via Google meet).
If you want to visualise a complicated concept/relation/idea with many connections between individual pieces. If you want to brainstorm with colleagues virtually. Great for making a real-life whiteboard virtual after an in-person session. Not too appropriate for users with old hardware as it can drain computer resources.

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