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Miro UX Review
November 10, 2021

Miro UX Review

Lucas Fernandes Ferreira | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is used in my organization for product discovery, workshops, general technical discussions, and more. My department (UX Design) is the main user of Miro, but we frequently invite other stakeholders (Product Planning, Engineering, Integration, etc) to participate and join our boards. The main issue it solves is the "visual collaboration" for a home office environment, which is extremely necessary as we spend ~80% of our time at home.
  • Visual Collaboration.
  • Saving discussions for further consulting.
  • Ability to properly organize and guide workshops.
  • Full featured voice chat.
  • Board organization.
  • Reduced discussion time.
  • Better decision making.
  • Reduced meeting decision time.
  • Conceptual plan for designs.
No, in fact, the software has high performance and is easy enough to use. Also provides interesting features like timers, music, etc.
In my opinion, it would need better integration with email tools, which is usually where broader communication is done. I would like to have widgets where voting polls, sign-offs, and stuff like this could be incorporated into email bodies in order to make decisions official throughout the company.
It allowed visual communication, once only present (even with worse performance than the Miro interface) on physical interactions. This is the main advantage of using Miro, as it helps a lot of people to communicate their ideas even in different languages (one image counts as a thousand words mindset).

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro is more focused on the workshop tools, and this is the main reason Miro stands out. But it needs to be careful as for usual meetings (internal, development ones) our team is using Figma a lot more.
Well suited: When creating / planning / executing workshops; Creating quick discussions especially when there is logic involved; Creating collaborative mood boards
Less appropriate: General meetings; Workshops with upper management; Collaborative development overall.