Miro: good for simple tasks, but do not over-engineer it
November 12, 2021

Miro: good for simple tasks, but do not over-engineer it

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Originally, it was used as a whiteboard only. Nowadays some crazy guys put their .xls files and want us to update the figures inside of the Excel sheet on the Miro board (instead of Sharepoint or some better versioning SW). But in most cases, it enables remote cooperation during covid times, although often incorrectly/chaotically used. Indeed, it is used across the whole organization (or at least the lucky parts of the organization with the licenses).
  • Whiteboard
  • Connecting people all around Europe
  • Simultaneous work of several colleagues at the same time on the same topic.
  • I hate the zooming function. [I feel like it is] so annoying when you have to scroll down to see some miniature text.
  • Clear guidance on where to start when you open the board would help - esp. on complicated boards.
  • When creating a post-it, it is a minimised version first, so you have to zoom, find the post-it and then enlarge it - why it can't be automatically adjusted to the level of current zoom directly?
  • Improved productivity (when used for simple tasks), you do not have to rewrite it from a classic board to a digital version.
  • Disappointment, when the board crashes due too many concurrent accesses (100+).
Well, as I wrote before, it is a good tool for simple tasks, but when our company started to put "everything" to Miro (pictures, .xls, text, tables...), I feel like it was a road to hell. Additionally, every board in our company has to be secured with a password, and that increases the complexity and is quite annoying (we have to store all the links and corresponding passwords elsewhere).

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

No

Can't assess, it was not my choice.
Microsoft Teams, Webex App, Microsoft 365 (formerly Office 365)
A great tool as a whiteboard, with some enhanced tools (post-its, connecting lines, etc.) A bad tool for storing all different information, where you can hardly guess start or end.