Intuitive To Pick Up, Fun To Use
February 18, 2022

Intuitive To Pick Up, Fun To Use

Jin Wan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro for most of our whiteboard sessions for vision definition, workflow diagramming, brainstorming, workshops, etc. We needed a simple software that is easy to pick up so that we spend less time training people and more time on getting the job done instead. We found Miro highly flexible and is able to do most of everything we needed to do simply and efficiently. It's a great generalist whiteboarding tool.

Pros

  • Extremely easy to use
  • Flexible with what we can do with the boards
  • Large canvas by which we could go in any direction

Cons

  • Miro is not so good for complex journey mapping, but that's OK we have something else for that.
  • It would be great if the export function is at a higher resolution for the free version.
  • The pricing tiers were a little confusing.
  • Reduced time for training people to learn Miro - intuitive interface
  • Reduced time for facilitators to setup the board due to flexibility and functionality
There really isn't much to implement per se. We simply sign up on Miro and get on to work. Miro's strength is in its flexibility and ease of use. Of course, we haven't explored the more complex bits of Miro, but given our usage, we really didn't need more complex usage as the basic functions more than sufficed.
We have no integration requirements for Miro. We use Miro as a standalone.
Miro has been fantastic - we just picked up Miro and we started using it. Not much needed to be learned. It was flexible as well, and we intuitively knew what to do with using templates, etc. with Miro. We could easily collaborate with multiple stakeholders across the entire country, with no issues.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

As I've said before, Miro's strength is in its ease of use and flexibility. Simplicity was key in choosing Miro. We found other software just too clunky or difficult to use compared to Miro. We could just pick up Miro and use it on the spot, and that is a testament to its simplicity.
Microsoft Powerpoint, Evernote, Microsoft 365 (formerly Office 365)
Miro was perfectly well suited when we needed to run brainstorming sessions online, especially pertinent where teams are split apart or when we have to work from home due to the recent Covid pandemic. It is highly flexible where we can almost create any form of background for the whiteboard - perfect for templates to be used. Miro can also do simple workflow diagrams. For complex multi-level journey diagrams, Miro can't cope as it's not easy to line up the journeys as we go. But Miro is meant to be flexible and simple and that, it does extremely well.

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