Critical infrastructure for distributed teams
August 16, 2022
Critical infrastructure for distributed teams

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Miro
I use Miro every day, for everything from user journey flowcharting to roadmapping to team retrospectives and priority mapping. Anything that requires collaboration I tend to do in Miro since it works so well with distributed users. And flowcharting is great there since it's so easy to get started and put down digital sticky notes with questions or concerns. And of course, sharing the board later. A key aspect is a low barrier to entry - there isn't an overwhelming number of options presented to the user at first, so new users aren't intimidated and feel comfortable using Miro quickly. But the flexibility is there if you do want to get fancy.
Pros
- Templates to help start a particular activity quickly
- Low initial complexity, so new users aren't intimidated
- Easy collaboration, so many users can use the same board at the same time
Cons
- Templates could use more options. The options for retrospectives, for instance, are limited.
- Once you get past the basics it is a bit of a jump to get to the next level of usage.
- When I click on a link to a board, it opens a web page and the app. If I have the app open I only want to open a board there.
- Dramatically reduced time to generate flowcharts
- Made it much easier to do agile ceremonies with a distributed team
It has had a huge impact. We use Miro pretty much exclusively for team collaboration, from prioritization to retrospectives. It makes doing so with a distributed team possible. I'm not sure how we'd do it without Miro. And being able to generate a user journey or data flow diagram very quickly after a meeting and ask for feedback while it's still fresh in the participants' minds is super helpful when getting projects off the ground.
Do you think Miro delivers good value for the price?
Yes
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
Yes
Did implementation of Miro go as expected?
Yes
Would you buy Miro again?
Yes
Lucidchart is more appropriate for formal documentation. At least it was when I used it. Key players were already familiar with Miro from previous gigs, and the ease of getting the folks who weren't up to speed with it, along with the easy installation and reasonable price made it a slam dunk. Basically, Miro has a very strong positive reputation in the space, so unless you have the time and resources to research in-depth, it's an easy choice.

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