Critical infrastructure for distributed teams
August 16, 2022

Critical infrastructure for distributed teams

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro every day, for everything from user journey flowcharting to roadmapping to team retrospectives and priority mapping. Anything that requires collaboration I tend to do in Miro since it works so well with distributed users. And flowcharting is great there since it's so easy to get started and put down digital sticky notes with questions or concerns. And of course, sharing the board later. A key aspect is a low barrier to entry - there isn't an overwhelming number of options presented to the user at first, so new users aren't intimidated and feel comfortable using Miro quickly. But the flexibility is there if you do want to get fancy.

Pros

  • Templates to help start a particular activity quickly
  • Low initial complexity, so new users aren't intimidated
  • Easy collaboration, so many users can use the same board at the same time

Cons

  • Templates could use more options. The options for retrospectives, for instance, are limited.
  • Once you get past the basics it is a bit of a jump to get to the next level of usage.
  • When I click on a link to a board, it opens a web page and the app. If I have the app open I only want to open a board there.
  • Dramatically reduced time to generate flowcharts
  • Made it much easier to do agile ceremonies with a distributed team
Super easy implementation. Get an account, and get the app installed. Actually, don't even have to install the app - you can use it right on the web, too, with pretty much full functionality, as far as I can tell. Not really sure how it could be much easier.
We have not tried to integrate Miro with any other systems yet.
It has had a huge impact. We use Miro pretty much exclusively for team collaboration, from prioritization to retrospectives. It makes doing so with a distributed team possible. I'm not sure how we'd do it without Miro. And being able to generate a user journey or data flow diagram very quickly after a meeting and ask for feedback while it's still fresh in the participants' minds is super helpful when getting projects off the ground.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Lucidchart is more appropriate for formal documentation. At least it was when I used it. Key players were already familiar with Miro from previous gigs, and the ease of getting the folks who weren't up to speed with it, along with the easy installation and reasonable price made it a slam dunk. Basically, Miro has a very strong positive reputation in the space, so unless you have the time and resources to research in-depth, it's an easy choice.
Very well suited to collaborative situations, where you want to work on a board in a meeting at the same time. Quick generation of ideas or work - can get started very quickly and it's easy to make notes. It gets less useful when there's a need for formal documentation, or very complex work, such as a flowchart. In these situations, more complex options and rigor may be desired than Miro easily supports.

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