Miro, the real Swiss-army-knife tool
Updated May 06, 2025

Miro, the real Swiss-army-knife tool

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro to create moments of sharing with the customer and also as an alternative method to PowerPoint or Keynote presentations. The product allows us to work with many people without the problems encountered with PowerPoint or Keynote. We use Miro in the field of digital product design. It's a problem solving tool too.

Pros

  • great to create high-impact designs with minimal effort
  • great tool to manage an online workshop
  • great for presentation too

Cons

  • dot voting
  • it has a lot of functionalities, some of them are too hidden
  • the app is useless and quite annoying
  • Wow effect on customers
  • Reduction in hours worked on a project
  • Speed of execution and rework
During the last year, Miro has improved a lot of functions, but it continues in lacking on the mere design part. Specifically, I noticed the text limit that now is something that really bothers me. Let's say that Miro prefers to give template for design rather than facilitate me if I want to create something from scratch. Plus, I would like to have more functions in the AI part.
It facilitated the job I used to do on PowerPoint: it's a valuable alternative to PP because it's much more usable in a small or even larger group (4-5 people). I tried the AI tool recently, and it's OK, it certainly needs improvement. I use mostly the post-it features for a lot of content and it's still the best feature.
It did: I convinced my partners in several projects to use Miro not only as a platform in which we can put "raw" content (texts, link...), to think and assess our strategy, and to show presentation to the client. Everything is in the same place, teams can rely on that and it reduces the confusion potentially typical in design projects.
During the pandemic it has been a lifesaving tool. It allowed us to keep on working as if nothing was happening in the world. We have several teams dislocated in Italy and, for us, even before the pandemic, Miro has always been the tool that helped us to focus on our creativity without putting effort on how to deliver that creativity.
The other tools are more precised, but for a content designer like me Miro potentially does the job. It would be a dream to have all in one place and be able to work in a project in which my UX writing skill is required, and the content strategist part too.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is perfect for working creatively with groups of people. It's not that friendly and immediate to use for people that are not familiar with it. With several clients, we have been forced to explain how to use the basics with a dedicated board. You need to know how to use it.

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