Miro, a whiteboarding tools that helps with the blank page syndrome
November 15, 2022

Miro, a whiteboarding tools that helps with the blank page syndrome

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is used as a whiteboarding tool and as a cocreation tool that is leveraged by multiple team members in various functions. From running design thinking sessions, improving business workflows or running sprint retrospective sessions. The fact that it's easy to use and that you can invite external users without having to purchase specific licenses makes it the ideal tool to collaborate both internally and externally. You can just share the link to a specific board and you're all set. Since most of our teams are working remotely, it's become the de-facto tool to use for running any collaborative session.

Pros

  • There's a bunch of templates for all sort of diagrams that allow you to not start from a blank page.
  • User management and sharing of specific boards with users is a breeze.
  • It's intuitive design is easy to explain to new users and get them going in no time.
  • It's cloud-based, so it's accessible from anywhere.
  • Multiple teams can manage their work in their own space.

Cons

  • License management isn't geared towards people working in multiple teams. You need to purchase a license for each individual users in each team, instead of being on a per-account basis which is counter-intuitive and get's expensive for people working in multiple teams.
  • Templates availability based on your pricing tier. So some great templates are not avalaible if you're in upper tiers
  • Performance of the desktop app is better than of the web based version, for some reason.
  • Improved collaboration and productivity
  • Centralized repository of the whiteboarding session is priceless!
  • Templates are very useful to get facilitators or organizers get started.
  • Ability to share specific whiteboards with external users without licenses is very useful.
Simple SaaS product that you can still use as a free user tier. What else can you ask for?!
It's fairly easy to copy diagrams and items to other applications, but it's not well integrated with the Microsoft suite of tools. It's not as easy to run a Miro led session as it would be easy to lead a MS Whiteboard session in Microsoft Teams, for example.
We have a distributed team and Miro has helped us tremendously in our collaboration efforts, whether they are online (real-time) or offline. It's easy to screen share, all collaborate together and facilitate sessions with large user groups. Multiple team members are leveraging the tool to facilitate requirement gathering discussions, design discussions or define workflows.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro and MURAL are very close in terms of feature set and templates, but ultimately, I prefer Miro just because of it's ease of use, the dedicated desktop app and it's friendly UI.

Jamboard is more limited in terms of feature set but it has it's advantages in terms of integration with Google Meet and the Google productivity suite, but it lacks so many features compared to Miro that it's just isn't fair to Jamboard to put them in the same category. It's also a bit more clumsy to use as well. One thing that Jamboard does well, is the use of Tabs (or pages) so that you can have dedicated Tabs on a specific whiteboard, allowing you to separate concepts easily, something that isn't supported by Miro.
Miro is best suited for remote/hybrid teams that need a way to collaborate in real-time or work independently on the same project. It provides a simple to use interface that is great when working with users with limited computer knowledge. I find it particularly useful when running design sessions with people from different departments or lines of business as it allows them to collaborate together and participate actively in sessions just as easily as if they were on-site.

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