Remote collaboration, perfectly done.

The way that users are categorized into pricing tiers is not realistic. We have some "frequent" or "power" users who create and use boards every day. In Miro's pricing structure, these users are treated the same way as someone who goes to a board once every few months and places a single sticky note.

There needs to be an "occasional user" tier for these users who are likely to never create boards and whose only contribution when they view a board is to (for example) place sticky notes.

The interface for Miro is overwhelming for those casual users (see above) who do not create or edit boards themselves and who only view / edit boards occasionally. Such users (who form the majority in our organization) really only need to place sticky notes, so the full Miro interface is unnecessary for them - and also puts them off using the tool. They are intimidated by all the tools and options. We would like there to be a "Miro-lite" interface for these such users, which only includes very basic functionality (e.g., stickies) and which doesnt allow these users to easily move elements on the boards (which is another thing that scares these users - they're worried about breaking things).