I can't conceive of my work without Miro
May 04, 2023

I can't conceive of my work without Miro

Juan Carlos Cortez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro to promote the collaborative work of the teams that work around the different strategic projects of the company. Since the Lean Agile CoE, as a VMO, we are in charge of Agility at Scale so we often use Miro heavily alongside Jira for Planning events, Presentations and Retrospectives. On the other hand, from the Lean Agile CoE we supervise the Process Management strategy, which is why we usually use Miro for process diagramming and sketches.
  • Jira Integrations
  • Templates and Miroverse
  • Collaborator's cursors
  • Gifs
  • Update in real tiem one frame in the board with other frame of the board
  • Increase collaboration
  • Planning interactions

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

No

Did implementation of Miro go as expected?

No

Would you buy Miro again?

Yes

Facilitate Planning events, Presentations and Retrospectives.

Using Miro

  • Planning events
  • Brainstorming and priorization
  • Facilitate agile retrospectives
  • SAFe PI Planning
  • Process diagraming
  • Store meetings agreement

Evaluating Miro and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
Seller availability and disposition

Miro Support

More than half of the contracted period for license renewal we have lacked a dedicated Success Manager :(
ProsCons
Kept well informed
Support understands my problem
Poor followup
Escalation required
Difficult to get immediate help
Slow Initial Response
When Perla was assignated as our Succes Manager Account