Item: Miro
Rating: 9
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Platform used for cross-functional collaboration

Pros and Cons

Pros

Allows for the team to work on the same page simultaneously
Digital space is modular
Time function helps

Cons

Not all functionality is intuitive to adopt
Navigation mode changed about a year ago. Made it difficult to move around.
Occasionally it freezes when multiple people are trying to collaborate

Return on Investment

It is definitely a better platform for collaboration than an Excel sheet online.
It's become the standardized platform as the digital space for workshops.

Originally it took a bit of time to adapt. The training sessions were brief and moved through some key features too quickly. I familiarized myself by playing with the platform to get better acquainted with the features, but I recognize that I'm not fully familiar with all the features. Unless someone uses it on a daily basis, it's a bit difficult to move around fast.

Ease of Integration

Collaboration

It has allowed associates to remotely join in-person meetings (i.e. if someone is sick or has limitations for traveling). It also allows a digital space for recurring team to collaborations when the entire team is working remotely.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Alternatives Considered

Smartsheet

I wasn't involved in selecting Miro. Miro boards offer a more versatile digital workspace than Smartsheet. Smartsheet is better suited for creating Gantt charts and following task charts or workflows. Miro board allows a blank slate for associates to simultaneously record thoughts.

Other Software Used

Microsoft SharePoint

Likelihood to Recommend

Platform for internal collaboration where results of work can be saved for future reference.

Comments

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Great digital workspace for collaboration