Game changing for corporate collaboration
Updated January 14, 2024

Game changing for corporate collaboration

Teal Scarfone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

From mapping customer journeys, to UX wireframes, content changes and more - Miro is my workday hero. When it comes to the Apps I mainly use throughout my day, it's Teams, followed closely by Miro. As a Digital Journey specialist, it's my job to look after specific end-to-end e-commerce experiences; this can involve launching new products, optimising existing pages and mapping out customer journeys to sale. With Miro, I can map those journeys truly end-to-end and not have to switch between apps. I've got the added ability to add comments, overlay mark ups, and collaborate with stakeholders and teammates on the fly. What I love most? Just like my e-commerce journeys aren't static, neither is Miro - it's a living whiteboard that you can keep iterating on, and new features are always launching!

Pros

  • Constant updates and new features
  • Templates

Cons

  • Large boards can be difficult to load
  • Sticky notes aren't always private - you can still see the author
  • Improved productivity
  • Increased visibility
  • Improved collaboration
I work mainly remotely, with team members across Australia dialling in remotely as well. Miro gives us the ability to collaborate as if we were all in a room, white boarding together. Without Miro, I would not be able to collaborate to the level I do with my teams - and I would not have the visibility I do over UX, VD and copy for my projects - meaning the quality of work I deliver would be impacted negatively.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I think if you're working in some form of Digital or E-commerce role, this is the perfect application to use to house your end-to-end customer journeys, optimisations to make and planning. It's easy to use, collaborative and ultimately - a genius alternative to typical planning tools and UX tools on the market. I cannot think of any scenarios this wouldn't be appropriate!

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