Item: Miro
Rating: 8
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

I am a UX Designer with a tech company and we use Miro for many things: ideation, running workshops, planning our work and sprints, and analyzing research data. It functions as a way for our team to organize thoughts and keep collaborative documents that can be updated as needed. We also often use it for internal workshops and activities for team-building purposes.

Pros and Cons

Pros

Collaborative sketching/ideation
Flow charts
Tracking progress on projects

Cons

I wish the sketching tools were more robust, instead of just simple lines and shapes
Board organization - I wish we could group things into our personal folders/tag things to better organize them within the file management system
Load time is sometimes long and I often have to reload pages due to lagging and issues loading

Return on Investment

Improved relationship and connection between team members
Faster turnaround time for research projects
Clearer reference documents for past projects

Collaboration

We are a fully remote team with employees all over the world. Miro allows us to collaborate in real time rather than having to pass things off to each party. However, it can be hard to track changes and the interface doesn't always make it easy to see who is doing what in the Miro board in real time

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Figma, Jira Software

Likelihood to Recommend

Well suited:
- team meetings and activities
- organizing quotes and ideas from research/infinity mapping
- we use it as a "virtual office" to show the roles of everyone on the greater team and how each role is related to one another

Less appropriate:
- collaborative sketching (using Miro to ideate quick screens and user flows)
- not very useful for archiving parts of boards/organizing within a board (you either need to delete it or just move it really far away from the rest of the board if you don't want to delete the entire board)

Comments

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A great tool for collaboration