Turbo charge your speed of innovation
January 15, 2025

Turbo charge your speed of innovation

Bert Grobben | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We have adopted Miro during COVID-19 restrictive periods in Singapore, and a time we move most, if not all, of our work processes online. We needed a tool that enabled us to seamlessly work in real-time across my own team members, and have a platform to engage our clients on. These clients engagements needed to include workshop stile co-creation, as well as research outcome sharing, i.e. a way of visually and based on content, sharing of client specific output. In some cases these are limited 'size' yet high collaborator engagements, in other cases this might be highly complex and large research data outcomes for limited corporate counterparts.

Pros

  • Seamless team and client interaction in real-time
  • Easy and flexible content capturing, management & visualisation
  • Enabling brain storming and creating mind maps
  • Create data layers around simplified concepts

Cons

  • Enhanced data downloading while maintaining the 'relationship' of the data on the board or frame
  • Increase capacity limits for text in text boxes. As of a certain size, text is cut off, and formatting can no longer be done.
  • For [very] large boards, the interaction speed slows down.
  • We could benefit from an enhance integration of apps. E.g. integration of sheets or docs, without having to "paste" data into the board itself.
  • Client satisfaction as we could visualise complex data structures
  • Supporting 'remote work' policies leading to higher team satisfaction and lower operational overhead costs
  • Faster project turn-arounds and accelerated interactions with clients.
Miro has been easy to implement. The tools & usage is really straightforward, and this has enabled both my team members and external participants to quickly adopt it. For workshops where clients only have limited time on the platform, we use quick and easy fun games to make them comfortable on Miro.
We have used Miro mostly as a stand-alone tool, and would LOVE to explore further integration and automation. We are generally using Google Suite tools, and other digital platforms that enable real-time data sharing and integration across platforms. Maybe it's a training thing for us on Miro, but I'd love to see Miro connect more seamlessly with other tools.
During COVID-19 lockdowns, we have been able to keep our client consulting interactions going. Lockdowns forced us to move from traditional physical tools to online ones. In hindsight, this was a blessing because now we are seamless across local and international clients. Shifting to new clients and projects is very easy to do.
I have not evaluated other tools. We have started with Miro, and have not moved away from it.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

So far, all my team members loved working with Miro, as well as other external client team members we have invited to collaborate and/or view & leave inputs. So by all means I am recommending Miro for any consulting project, as well as for any of my smaller startups I mentor for seamless and disciplined innovation process management.

The only barrier I have experienced in my consulting work is if my client uses another platform (like MURAL), then sometimes it becomes difficult for them to access Miro based on corporate policies. I don't know what the solution is, but these cross platform access issues should be easier, and not force either party to step away from their approved processed for the benefit of a project.

Using Miro

  • Internal brainstorming and mind mapping
  • External client data structuring and sharing
  • Interactive workshops for client engagement
  • Bring different stakeholders on a common platform
  • Fast and visual capturing of [critical] thinking
  • Seamless team collaboration
  • Easier integration in other data management platforms
I have been please and satisfied with Miro. There is always room for improvement, but there are no issues that would consider me to move away from Miro. I am renewing it for Budding Innovations, and am promoting adoption in other companies and startups.

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