It’s Essential.
January 17, 2025

It’s Essential.

Michael Skinner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

As a small consulting firm, we use Miro as our key collaboration tool when engaging with clients. We have developed specific Miro boards using our methodologies for each type of engagement and workshop we run and integrate these with other tools, such as Jira, to provide a complete solution that spans discovery, engagement, and ongoing iteration.

Pros

  • Online facilitation.
  • An open and extensible architecture for integration.
  • A great set of collaboration tools and features.
  • Emergent but promising A.I tools.

Cons

  • More development of A.I capabilities.
  • The ability to monetise custom boards to the wider Miro community.
  • More dynamic and intuitive widgets.
  • Reduced our need to travel to facilitate workshops by over 50 percent, saving tens of thousands a year in T&E costs.
  • We would estimate that replacing multiple other software packages saves us many multiples of the investment we are now making in Miro.
  • Increased the volume of work we can take on due to a more efficient and just as effective workflow.
We are not technical and have found integrating with other software packages easy and painless. One of the key benefits of Miro for us is in developing complete solutions for our customer workflow, so integrating with task management and other complimentary offerings easily is exceptionally important.
Absolutely. Miro is now the glue we use to bring together remote members of our team and clients in different offices and locations. Without a tool like this, our business model would not exist.
We have used other products like Microsoft Teams and various Google products; however, these primarily offer collaboration as a secondary or tertiary focus. Miro specializes explicitly in collaboration, and it shows.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

It is excellent for digital collaboration with clients and colleagues. It can replace PowerPoint as an engagement and communication tool that can be used to drive interactive sessions, ongoing collaboration, and iteration. Using the integrated video tools to run participants through the board and/or provide instructions is fantastic. As is the ability to integrate with third-party applications like Jira. However, it is currently less suited to building toolsets that can be monetized, as there is no defined way to limit who can access custom boards.

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