Miro will unlock your team trust me
April 28, 2025

Miro will unlock your team trust me

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro for almost everything. Brain storm sessions, process flows, data architecture sketches, user journeys, team retros, customer pain point mapping, etc. Basically anytime we only have a vague idea about needing something but we're not sure how it should work, we take to the wings of Miro and start mapping things out.

Pros

  • Group mind mapping
  • Process flows
  • Data structure mapping

Cons

  • Too-strict formatting constraints
  • Templates aren't super great, require lots of adjustment
  • Team-level sharing sometimes doesn't work resulting in lots of "can you give me access?" requests
  • Faster decisions - working with Miro has accelerated our ability to get buy in from other teams
  • Reduced churn based on team disconnection
  • Better employee retention through effective retros
Miro has enormously helped our ability to collaborate as a remote team. The majority of my team is remote and it's a rarity when we have the ability to work in the same room, and Miro makes it feel like we are in the same room. As a matter of fact, there have been some in-person meetings that we still conduct with Miro because of how effective it is in gather input from the team.
Of all other solutions, Miro seems the most intuitive, the fastest, and the most stable. Rarely if ever crashes or has stability issues and we can get other teams that have never used it collaborating in it within 5 minutes of explanations (not additional meeting needed to talk about how to use tools).

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Brainstorming or group knowledge share is where Miro really shines. A large group can access and work on a single brainstorm doc, add reactions to prompts, comment or like others as they come through, all while be serenaded by mood music and having a timer reminding everyone how much time that round has to go.
Process flows are also really nice to show in Miro; I can quickly setup swimlanes with different stakeholders or user types and get brutally specific with exactly who needs to do what.

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