Feature-Rich Collaboration Machine
May 15, 2025

Feature-Rich Collaboration Machine

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro for when I need to work in a multi-modal way. When I need to visualize a problem or complex system. When I need to spin up a quick roadmap. It's especially useful for documenting and organizing output from user research. As I work for a remote first company it gives us the ability to do many of the post it note organizing and quick wireframing we would do in person but digitally.

Pros

  • Miro makes it easy to quickly make a visual representation of a complex system.
  • Miro is strong in using and organizing post it notes for organize thoughts and feedback.
  • I find it helpful in creating storyboards with the new AI image generation tools.

Cons

  • Coming from full on design tools like Figma, I do feel limited at times when trying to do more intricate visual design tasks like wireframing. I just miss the control of more powerful products.
  • I do get frustrated with a small workflow that Miro has. When you click on a Miro link, it opens the desktop app and the web app. I'd rather be able to choose just one rather than having to close down the desktop app every time I open a MIro link.
  • Miro can be very resource intensive. The open nature of the canvas encourages you to put a lot of content in one file but it can quickly get very heavy and start to slow your computer. Some optimization would be welcome.
  • Miro has been a strong communication tool to improve communication between siloed teams.
  • Miro has improved the coalescing of roadmaps between product and UX by giving a place to quickly put together tentative planning to gain alignment before solidifying a roadmap
  • Miro has made it much easier to become a totally remote company because we have a platform for digital collaboration that can handle a myriad of use cases
I would give Miro a 7 for usability. I think it has gotten to the point where it's very heavy on features and it's become really menu heavy. The basic tools that are used across most use cases are pretty easy to pick up and use, but when you need something like stickers and emojis, or timers, it can be difficult to track them down in the ever growing interface.
Just the basic features are really the most useful. Text, basic shapes and lines, and commenting. The multiplayer collaboration is probably the most important thing of all. Regardless of the long list of features that Miro has, it's not useful if I can't bring others into it to collaborate. It's a creative workspace, yes, but more importantly a collaborative one.
I will say Miro has become indispensable at my company. Whenever someone in finance gets the idea to make a cut to the budget and get rid of Miro, we fight tooth and nail to keep it. It has become an equalizer between the creatives and the rest of the organization. It's just limited enough that non-creatives don't feel too overwhelmed in the same space as creatives.
Nuclino was simply not feature rich enough. I may have spent an entire five minutes in it. When I can't even edit the formatting of text at all, that's an issue. Milanote is a really good tool, but isn't as flexible as Miro and tends to be on the expensive side. Miro has a big lead on similar tools and has developed out a pretty robust product at this point. It's hard to move from Miro to many of the lessor featured competitors.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

I would recommend to a colleague for times when a document isn't enough, but a design file is too much. For me, Miro is best used for times when I don't want to be hampered by format. I want to be able to do plenty of typing but also use shapes and color to make more visual representations. I would recommend it for polished, finished design deliverables.

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