Five Stars from Me Love using Miro
February 17, 2026

Five Stars from Me Love using Miro

MICHAEL MANGAN | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro for UX and design across many different areas, Mapping user journeys, presenting findings, documenting issues and user friction, running workshops and collaboration across departments. Aligning new designs and solutions with user problems. Competitor reviews, Miro helps to visually communicate a story to different parts of the business.

Pros

  • Mapping Customer Journeys, annotating, adding comments, post-its
  • Documenting, sharing and collaborating
  • Running workshops

Cons

  • More typography control
  • ability to add videos
  • create user flows that are interactive
  • Increased alignment in projects being delivered correctly
  • Increased level of variation of ideas and better quality of ideas
  • Increased alignment across multiple departments
The one thing that annoys me is when zooming in and out and grabbing and scaling elements, trying to grab multiple objects while being zoomed out can be hardwork and also selecting individual items.
Boards, post-it notes, stickers, emojis, badges, drawing basic shapes, adding images (mainly screen grabs) dot voting, using the timer for ideation sessions, the pencil for drawing is great for collaborative sessions, Table and timeline is really good and helped to organise and run projects. The grid is always amazing for creating my project analysis.
It has, a lot of things I used to do in design software (Illustrator, Sketch, Figma) I now do in Miro, user flows, competitor analysis and workshops, ideation sessions, the biggest usage is collaboration, alignment and teamwork. Miro helps pull people together, I'm able to visually tell a story across multiple boards and allow people from many different departments have a voice and impact projects being delivered.
I just think Miro's interface design and usage is better than figJams, it just feels and work better

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

For a UX designer, creating wireframes, user flows, competitor analysis, over laying analytics, designs, benchmarking and creating different boards is brilliant, the ability to tell stories and take people on a journey with you is perfect, collaboration and workshops are really good and engaging within Miro. It would be good to be able to add small video clips.

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